Curriculum Vitae

Summary of Qualifications

Demonstrated student mentality in multiple industries, which lead to promotions from entry level positions in each case.
Applied leadership-by-example and delegation in study groups and collaborative assignments in an active effort to improve individual and group performance.
Excellent communication skills demonstrated by efficiently expressing ideas and being able to assimilate to a wide range of personalities/backgrounds.
Demonstrated time sensitive problem solving and organizational skills which remain as detailed and thorough in high and low-pressure situations.
Seasoned manager in multiple fields and unwavering character in the face of adversity.

Bachelor of Arts: Economics | Fall 2018 | Department GPA 3.22
Master of Science: Big Data Analytics | Anticipated Graduation Date: Spring 2021

SANDAG | San Diego, CA | January 2020 to Present

Research Assistant

Participate in the collection of data from primary and secondary sources including; surveys, database searches, or reviews of hard copy records
Code, enter, compile, clean, and process regional crime data and other program evaluation data; ensure data are accurate and reliable.
Assist with maintaining comprehensive project databases and documentation.
Assist with reviewing and proof-reading reports and publications.
Prepare tables, graphs, and charts used for presenting and analyzing information.

Chicken Charlie’s FryBQ | San Diego, CA | October 2016 to January 2020

General Manager

Oversaw all day-to-day operation in accordance to company and state/federal standards.
Tracked sales, food cost, cash holdings, customer reviews.
Spearheaded employee training and the creation of comprehensive training programs for all positions.
Responsible for all HR processes including but not limited to: recruiting, interviewing, hiring, wage increases, promotions, and terminations.
Collaborated with ownership to sponsor creative menu changes and conceptual designs of the restaurant.

Limitless Marketing LLC | San Diego, CA | December 2015 to October 2016

Account Director

Began as an entry level sales representative for AT&T/DTV before being promoted to managing a team of 5 representatives operating under my direction.
Took a company financed retreat to a national convention to network with other branch leading directors and game plan shared expansion goals.
Opened a new branch with a select few excelling account directors to open the new market of North County San Diego.
Mastered interviewing and recruiting skills while motivating a team of aspiring entrepreneurs to compete for upward movement within the company.
Responsible for position specific training for new hires along with newly promoted account directors.

Bike and Kayak Inc. | San Diego, CA | April 2013 to November 2015

Assistant Manager

Hired as helping hand for daily functions of tour company, after a year with the company was promoted to be responsible for additional managing new hires and customer issues.
Main duties involved maintaining strict tour launching times in accordance to city protocol and closes one on one customer service interaction in addition to large group instruction.
Responsible for communicating daily with city official to guarantee the safety of other employees and customers in at times hazardous ocean conditions.
Communicated with customers from around the world and catered to the needs of individuals with special accommodations to ensure a pleasurable experience for every customer.
Was responsible for encouraging other employees in my department to upsell and encourage referral programs and online reviews to all customers.

SEEDS Educational Services Inc. | San Diego, CA | Oct ’18- Present

Business Intern

Managed business projects involving office growth and streamlining organizational habits of office members.
Created original templates for innovating the way the business record kept a number of areas including the nonprofits’ members minutes and inventory information.
Offered assistant services for clients whose preferred language was Spanish being a bilingual translator.
Worked directly with the Executive Director on office projects to increase office productivity and communication between other interns.

Galaxy Defense Marketing Services | San Diego, CA | Sep ’10- Jan ‘11

Marketing Intern

Helped office with data entry and accounting services using serves like QuickBooks and Microsoft Excel.
Worked along with certified representatives on conference calls with industry suppliers to learn business dealings within partnerships.
Operated on behalf of representatives while speaking to long time clients when there is additional questions or changes being made to orders.
Worked directly with agents and management to discuss creative streamlining solutions to common paperwork back up among employees.

Google Analytics Certified (As of 2019)

ServeSafe Management Training, (Valid until 2022)

Chicken Charlie’s FryBQ: 25-35 employees

Limitless Marketing Inc.: 3-6 employees

Bike and Kayak Inc.: 6-15 employees

Allegiance Marketing Inc.: Sales Representative

San Diego State Bookstore: Floor Representative

Action Water Sports: Sales Representative/Water Sports Instructor

Attracted outside customers via foot traffic outside of store
Interacted with customers during 90-minute sailing lessons
Gave incentives to customers for referral and return business
Helped improve overall business ratings on TripAdvisor with multiple 5-star reviews
Accommodated Spanish speakers with 90-minute Spanish water sport lessons